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Frequently Asked Questions

Why are there so few questions to answer?

As pioneered by direct motor insurers some years ago, our "Statement of Fact" now replaces the old style, long winded proposal form that asked reams of unnecessary questions.

This Statements of Facts makes assumptions about you and your business, which the insurers use to class you as a "standard policyholder". It is therefore important that you take a few minutes to check the statement, especially if you are taking out cover.

What if I can't comply fully with the Statement of Fact?

You can still obtain a premium indication, but you won't be able to obtain immediate cover. Details of why you can't fully comply can be given on the "Your Details" page at the end of the quote process. We will then contact the insurers on your behalf and try to obtain a competitive quotation for you.

Is the policy cut back to keep the premium down?

Definitely not - our policy is very comprehensive with many "optional extras" that other insurers charge for, automatically included as standard. Look at what you get.

For example, does your present policy automatically include £50,000 legal expenses (including tax protection), locks and key replacement following a break-in and a 24 hour/365 day claims helpline as standard?

I don't like using my card on-line, how can I pay?

We understand that there can be risks here, so we won't ask you to give your credit card details on-line if you don't want to.

You can still have immediate cover and we will telephone you for your card details at a time that is convenient for you.

How else can I pay?

If you wish to give your credit card details on-line, these will be transmitted to a secure credit card centre.

Alternatively you can pay on invoice, as a single payment or split over three months, by cheque or credit card, subject to a charge of £6 per payment.

If you require monthly installments you can select to pay by direct debit subject to a charge of 9.00% (23.20% APR) spread over 9 months. The first installment will be due approximately 14 days after your policy starts.

Who are you, can I trust you?

Brian Thornhill & Son (Insurance Brokers) - the home of QuoteMyShop.com - started 25 years ago and now arranges insurance cover for many thousands of policyholders throughout the country.

We were founder members of "The Institute of Insurance Brokers" and our current regulatory body is the Financial Services Authority, as detailed on our home page.

Brian Thornhill & Son is a family run business that takes great pride and care in every insurance policy that we arrange.

Unlike most other internet insurers, you are most welcome to call and see us Monday to Friday 9am - 5.30pm.